Effective Date: January 1, 2026
Introduction
Mkl Business Consulting Inc (hereinafter referred to as we, us, or our) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our consulting services, or interact with us in any other capacity.
By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the practices described herein, please discontinue use of our website and services immediately.
Our company is headquartered in Winnipeg, Manitoba, Canada, and operates in compliance with applicable Canadian federal and provincial privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant Manitoba provincial privacy laws.
Information We Collect
Personal Information You Provide Directly
When you engage with our services, submit inquiries through our website, request consultations, or communicate with our team, we may collect the following categories of personal information:
- Full legal name, job title, and company/organization name
- Email addresses, telephone numbers, and postal addresses
- Billing information including payment card details processed through secure third-party payment processors
- Business requirements, project specifications, and technical information you voluntarily provide during consultations
- Correspondence records including emails, contact form submissions, and chat transcripts
- Feedback, testimonials, and reviews you submit about our services
Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies, web beacons, and similar tracking technologies. This includes:
- Internet Protocol (IP) address and geographic location data derived from your IP
- Browser type, version, operating system, and device type
- Pages viewed, time spent on pages, navigation paths, and referring URLs
- Date and time of access, frequency of visits, and interaction patterns
- Screen resolution, language preferences, and other technical device attributes
Information from Third-Party Sources
We may receive personal information about you from third-party sources, including:
- Business partners and referral sources who have obtained your consent to share your information
- Publicly available databases, professional networking platforms, and business directories
- Analytics providers and advertising networks who share aggregated demographic or behavioral data
- Government agencies and regulatory bodies where required by law
How We Use Your Information
We use the personal information we collect for the following legitimate business purposes:
Service Delivery: To provide consulting services, respond to inquiries, deliver project proposals, execute contracts, and manage client relationships effectively.
- Communication: To send service-related communications including project updates, invoices, technical notices, security alerts, and administrative messages.
- Personalization: To understand your preferences and tailor our communications, service offerings, and website experience to your interests and business needs.
- Improvement: To analyze usage patterns, conduct internal research, improve our service offerings, develop new capabilities, and enhance the functionality of our website.
- Marketing: To send promotional communications about our services, industry insights, and thought leadership content. You may opt out of marketing communications at any time by following the unsubscribe instructions included in each communication.
- Security: To detect, prevent, and address fraud, unauthorized access, and other illegal or harmful activities that may compromise the security of our systems or your data.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
Important Note: We will never sell, rent, or trade your personal information to third parties for their independent marketing purposes without your explicit consent.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytical data. Cookies are small text files placed on your device when you visit a website. We use the following categories of cookies:
- Essential Cookies: Required for the basic functioning of our website, including session management and security features. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. These include Google Analytics and similar services.
- Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences and settings across visits.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements. These are only placed with your prior consent.
You may control and manage cookies through your browser settings. Disabling certain cookies may limit the functionality of our website.
Third-Party Services and Data Sharing
We may share your personal information with the following categories of third parties, strictly on a need-to-know basis and only for the purposes described in this policy:
- Service Providers: Third-party companies that perform services on our behalf, including cloud hosting providers, email delivery platforms, payment processors, and customer relationship management systems. These providers are contractually obligated to protect your data.
- Professional Advisors: Lawyers, accountants, auditors, and insurers who require access to your information to provide professional services to our company.
- Business Partners: Trusted partners with whom we collaborate to deliver integrated solutions, subject to appropriate data protection agreements.
- Legal Requirements: When required by law, court order, governmental authority, or to protect the rights, property, or safety of our company, our clients, or the public.
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the business assets.
International Data Transfers
While our primary operations and data storage are located in Canada, we may transfer your personal information to jurisdictions outside Canada for processing or storage purposes. When such transfers occur, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable privacy laws, including:
- Contractual clauses that impose data protection obligations on the receiving party
- Ensuring the recipient jurisdiction provides an adequate level of data protection
- Using Privacy Shield-certified or equivalent-certified service providers where applicable
You may contact us to obtain further information about the safeguards we have in place for international data transfers.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The specific retention period depends on the nature of the information and the purpose of processing:
- Client Records: Retained for the duration of the client relationship and for a period of seven years following the conclusion of services, in accordance with Canadian tax and business record-keeping requirements.
- Marketing Data: Retained until you withdraw consent or request deletion, whichever comes first.
- Website Usage Data: Retained for a maximum of 26 months from the date of collection for analytics purposes.
- Correspondence Records: Retained for a minimum of two years from the date of last communication for business continuity purposes.
Your Rights
Under Canadian privacy laws, you have the following rights regarding your personal information:
- Right of Access: You may request a copy of the personal information we hold about you, along with information about how it is being used.
- Right of Correction: You may request correction of any inaccurate, incomplete, or outdated personal information in our records.
- Right of Withdrawal: You may withdraw your consent to our processing of your personal information at any time, subject to legal or contractual restrictions.
- Right of Deletion: You may request deletion of your personal information, and we will comply within the limits permitted by applicable law.
- Right to Object: You may object to the processing of your personal information for direct marketing purposes at any time.
- Right to Data Portability: Where technically feasible, you may request transfer of your data to another service provider in a structured, commonly used format.
- Right to Lodge a Complaint: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada or the relevant provincial authority if you believe your privacy rights have been violated.
Data Security
We implement comprehensive administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of data in transit using Transport Layer Security (TLS) protocols
- Encryption of sensitive data at rest using industry-standard encryption algorithms
- Regular security assessments, vulnerability scanning, and penetration testing
- Access controls limiting data access to authorized personnel on a need-to-know basis
- Employee training programs on data protection and privacy best practices
- Incident response procedures for timely detection, containment, and remediation of data breaches
- Business continuity and disaster recovery plans to ensure ongoing data availability and integrity
While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security but are committed to promptly addressing any breach in accordance with applicable notification requirements.
Children Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete such information from our records. If you believe a child has provided us with personal information, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites, plugins, and applications that are not operated or controlled by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the privacy practices or content of external sites.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the effective date at the top of this page and, where appropriate, provide additional notice through our website or by email.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this policy constitutes your acknowledgment of the updated terms.
Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the Province of Manitoba and the federal laws of Canada applicable therein. Any disputes arising from or relating to this policy shall be subject to the exclusive jurisdiction of the courts of Manitoba.
This Privacy Policy was last reviewed and updated on January 1, 2026. Previous versions of this policy are available upon request by contacting our privacy team.